Terms of Service

CONVOYA

TERMS OF SERVICE

Last Updated: February 12, 2026

IMPORTANT: PLEASE READ THESE TERMS OF SERVICE CAREFULLY. THESE TERMS INCLUDE A BINDING ARBITRATION AGREEMENT AND A CLASS ACTION WAIVER IN SECTION 16, WHICH AFFECT YOUR LEGAL RIGHTS. BY ACCESSING OR USING THE SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT AGREE TO THESE TERMS, DO NOT ACCESS OR USE THE SERVICES.

1. ACCEPTANCE OF TERMS

These Terms of Service (these “Terms“) constitute a legally binding agreement between you (“you” or “User“) and Convoya LLC, a Utah limited liability company (“Convoya,” “we,” “us,” or “our“), governing your access to and use of the Convoya mobile application, the website located at convoya.app, and all related services, features, content, and functionality (collectively, the “Services“).

By creating an account, accessing, or using the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, our Privacy Policy (located at https://convoya.app/privacy), and any additional terms, guidelines, and policies referenced herein or otherwise made available to you in connection with the Services. If you do not agree to these Terms, you must not access or use the Services.

We reserve the right to modify these Terms at any time. If we make material changes, we will notify you by updating the “Effective Date” at the top of these Terms and, where appropriate, providing additional notice (such as via email or a notice within the Services). Your continued use of the Services after the posting of revised Terms constitutes your acceptance of such changes. It is your responsibility to review these Terms periodically.

2. ELIGIBILITY

The Services are intended for use by individuals who hold a valid driver’s license issued by a U.S. state or territory or an equivalent governmental authority. By using the Services, you represent and warrant that:

You are at least sixteen (16) years of age.
You hold a valid driver’s license or learner’s permit as required by the jurisdiction in which you operate a motor vehicle.
You have the legal capacity to enter into these Terms and to form a binding agreement under applicable law.
Your use of the Services does not violate any applicable law, regulation, or obligation.
You have not been previously suspended, removed, or banned from the Services.

If you are between the ages of sixteen (16) and eighteen (18), you represent that your parent or legal guardian has reviewed and agreed to these Terms on your behalf. Parents and legal guardians are responsible for the acts and omissions of their minor children when using the Services.

3. ACCOUNT REGISTRATION AND SECURITY

To access certain features of the Services, you must create a Convoya account. When you register, you agree to provide accurate, current, and complete information. You may register using your email address or through a third-party authentication provider (currently Google OAuth or Apple Sign-In).

You are solely responsible for maintaining the confidentiality of your account credentials, including your password (or the security of your third-party authentication method), and for all activity that occurs under your account. You agree to immediately notify us at [email protected] if you become aware of any unauthorized use of your account or any other breach of security.

We reserve the right to suspend or terminate your account at any time and for any reason, including, without limitation, if we reasonably believe that you have violated these Terms, engaged in fraudulent or illegal activity, or if your account has been compromised. You may delete your account at any time by contacting us at [email protected].

You may only maintain one (1) account. Creating multiple accounts is a violation of these Terms and may result in the suspension or termination of all of your accounts.

4. DESCRIPTION OF THE SERVICES

Convoya provides a platform for driving enthusiasts to:

Discover and navigate curated driving routes and points of interest (POIs) submitted by users and approved by Convoya.
Record driving routes using GPS-based route tracking.
Access turn-by-turn navigation along routes available on the Services.
Submit routes and POIs for potential publication on the Services, subject to Convoya’s review and approval process.
Upload and share photographs related to routes, POIs, and the driving experience.
View business listings placed by business owners who have purchased advertising on the Services.
Connect with other users as friends and view the location, activity, and statistics of authorized friends (when this feature becomes available).
Participate in groups, clubs, and communities within the Services (when this feature becomes available).

We reserve the right to modify, suspend, or discontinue any part of the Services at any time, with or without notice, and without liability to you. We are under no obligation to provide any particular feature or functionality.

5. USER CONTENT

5.1 Your Content

The Services allow you to submit, upload, post, or otherwise make available content, including but not limited to routes, POIs, photographs, text, vehicle information, and profile information (collectively, “User Content“). You retain ownership of your User Content, subject to the licenses granted in these Terms.

5.2 License to Convoya

By submitting User Content to the Services, you grant Convoya a worldwide, non-exclusive, royalty-free, sublicensable, transferable, and perpetual license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform, and publicly display your User Content, in whole or in part, in any media format and through any media channel now known or hereafter developed, in connection with operating, promoting, and improving the Services.

For routes and POIs that you submit for publication, you acknowledge and agree that, once approved and published, such routes and POIs may remain available on the Services even if you subsequently delete your account or request removal, as they become part of the Convoya community resource. You may request the removal of specific published routes or POIs by contacting us at [email protected], and we will make commercially reasonable efforts to accommodate such requests, though removal may not be immediate.

5.3 Content Representations and Warranties

You represent and warrant that:

You own or have the necessary rights, licenses, consents, and permissions to submit your User Content and to grant the licenses described in these Terms.
Your User Content does not infringe, misappropriate, or violate any third party’s intellectual property rights, privacy rights, publicity rights, or any other legal right.
Your User Content is accurate and not misleading, particularly with respect to route directions, road conditions, navigation instructions, and safety-related information.
Your User Content complies with all applicable laws, regulations, and these Terms.

5.4 Content Moderation

Convoya reviews and moderates route and POI submissions before they are published on the Services. We reserve the right, but do not assume the obligation, to review, screen, edit, refuse, or remove any User Content at our sole discretion, for any reason or no reason, without notice. We are not responsible for any User Content submitted by users, and the publication of User Content does not constitute an endorsement of the content or the accuracy thereof by Convoya.

5.5 Other Users’ Content

You may access routes, POIs, photographs, and other content submitted by other users through the Services. You use other users’ content at your own risk. Convoya does not guarantee the accuracy, completeness, safety, or reliability of any User Content, including route directions, road conditions, POI descriptions, or navigation data. You are solely responsible for independently verifying any information obtained through the Services before relying on it, particularly when operating a motor vehicle.

6. BUSINESS LISTINGS

Business owners may purchase listings to advertise their businesses on the Services. Business listing terms, including pricing, duration, content guidelines, and payment terms, will be communicated to business owners at the time of purchase and may be subject to additional terms and conditions. Convoya reserves the right to refuse, modify, or remove any business listing at its sole discretion.

The inclusion of a business listing on the Services does not constitute an endorsement, recommendation, or guarantee by Convoya of the listed business, its products, or its services. Users interact with listed businesses at their own risk and should exercise their own judgment.

7. IN-APP PURCHASES

The Services may offer in-app purchases (“Purchases”). If you choose to make a Purchase, you agree to pay the applicable fees as displayed at the time of purchase. All Purchases are final and non-refundable, except as required by applicable law or as otherwise stated at the time of purchase.

Prices for Purchases are subject to change at any time without notice, provided that price changes will not affect Purchases that have already been completed. You are responsible for any applicable taxes in connection with your Purchases. Payment processing is handled by third-party payment processors, and your use of such services is subject to their respective terms and privacy policies.

8. PROHIBITED CONDUCT

You agree not to, and agree not to encourage or assist any third party to:

Use the Services in any manner that violates any applicable federal, state, local, or international law or regulation, including traffic laws and regulations.
Use the Services while operating a motor vehicle in any manner that impairs your ability to drive safely, including manually interacting with the application while driving.
Submit false, misleading, inaccurate, or fraudulent User Content, including routes or POIs that contain dangerous, illegal, or impassable roads, or that direct users to unsafe locations.
Impersonate any person or entity, or falsely state or misrepresent your affiliation with a person or entity.
Interfere with, disrupt, or create an undue burden on the Services, servers, or networks connected to the Services.
Attempt to gain unauthorized access to any portion of the Services, other users’ accounts, or any computer systems or networks connected to the Services.
Use any robot, spider, scraper, crawler, or other automated means to access the Services or collect data from the Services without our prior written consent.
Reverse engineer, decompile, disassemble, or otherwise attempt to derive the source code of the Services or any part thereof.
Remove, alter, or obscure any copyright, trademark, or other proprietary notices from the Services or any content therein.
Use the Services to transmit any viruses, worms, malware, or other harmful or disruptive code.
Harass, threaten, intimidate, stalk, or otherwise engage in conduct that is harmful, offensive, or objectionable towards other users.
Use the Services for any commercial purpose not expressly authorized by Convoya, including but not limited to advertising, solicitation, or spam.
Use another user’s account without authorization.
Use the live location-sharing feature to track, surveil, stalk, or otherwise monitor any individual without their knowledge and consent.
Circumvent or attempt to circumvent any content moderation, filtering, or access control measures implemented by Convoya.

9. INTELLECTUAL PROPERTY

9.1 Convoya’s Intellectual Property

The Services and all content, features, and functionality thereof, including but not limited to all software, code, designs, text, graphics, logos, icons, images, audio, video, data compilations, the selection and arrangement thereof, and the overall “look and feel” of the Services (collectively, “Convoya Materials”), are owned by Convoya, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.

You are granted a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to access and use the Services and Convoya Materials solely for your personal, non-commercial use, in accordance with these Terms. This license does not include the right to: (a) modify, reproduce, distribute, or create derivative works of the Convoya Materials; (b) use the Convoya Materials for any commercial purpose; (c) publicly display or perform the Convoya Materials; or (d) use data mining, robots, or similar data-gathering methods on the Convoya Materials.

9.2 Trademarks

“Convoya,” the Convoya logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Convoya LLC or its affiliates. You must not use such marks without our prior written permission. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

9.3 Feedback

If you provide us with any feedback, suggestions, ideas, or recommendations regarding the Services (“Feedback”), you assign to us all right, title, and interest in such Feedback and agree that we are free to use, disclose, reproduce, license, and otherwise distribute and exploit such Feedback without any obligation or compensation to you.

9.4 Copyright Infringement / DMCA

If you believe that any content on the Services infringes your copyright, please send a notice of claimed infringement to [email protected] containing: (a) a description of the copyrighted work claimed to have been infringed; (b) a description of where the infringing material is located on the Services; (c) your contact information; (d) a statement that you have a good faith belief that the use of the material is not authorized; (e) a statement that the information in the notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner; and (f) your physical or electronic signature.

10. THIRD-PARTY SERVICES AND INTEGRATIONS

The Services integrate with and may rely upon third-party services, including:

Mapbox: We use Mapbox to provide mapping, geocoding, and navigation functionality. Your use of map-based features is subject to the Mapbox Terms of Service (https://www.mapbox.com/legal/tos) and Mapbox Privacy Policy (https://www.mapbox.com/legal/privacy).
Google OAuth: If you choose to authenticate using Google, your use is subject to Google’s Terms of Service and Privacy Policy.
Apple Sign-In: If you choose to authenticate using Apple, your use is subject to Apple’s Terms of Service and Privacy Policy.
Payment Processors: Payments for business listings and in-app purchases are processed by third-party payment providers, and your use of such services is subject to their respective terms and policies.

The Services may also contain links to third-party websites, services, or resources. Convoya does not endorse and is not responsible or liable for the availability, accuracy, content, products, or services of such third-party resources. Your interactions with any third-party service are solely between you and such third party.

11. ASSUMPTION OF RISK AND SAFETY

THIS SECTION CONTAINS IMPORTANT SAFETY INFORMATION AND AN ASSUMPTION OF RISK. PLEASE READ IT CAREFULLY.

11.1 Inherent Risks of Driving. You acknowledge and agree that operating a motor vehicle is inherently dangerous and carries significant risks of personal injury, death, and property damage. These risks include, but are not limited to, risks associated with road conditions, weather, traffic, mechanical failure, the acts of other drivers, wildlife, and the physical demands of driving, particularly on unfamiliar, remote, winding, or mountainous roads.

11.2 Assumption of Risk. YOU VOLUNTARILY ASSUME ALL RISKS ASSOCIATED WITH YOUR USE OF THE SERVICES IN CONNECTION WITH DRIVING OR ANY OTHER ACTIVITY, INCLUDING ALL RISKS OF PERSONAL INJURY, DEATH, PROPERTY DAMAGE, OR OTHER HARM ARISING FROM YOUR USE OF ROUTES, NAVIGATION INSTRUCTIONS, POIS, OR ANY OTHER INFORMATION OR CONTENT AVAILABLE THROUGH THE SERVICES. YOU ACKNOWLEDGE THAT CONVOYA DOES NOT ASSUME ANY RESPONSIBILITY OR LIABILITY FOR YOUR SAFETY WHILE USING THE SERVICES.

11.3 No Guarantee of Route Safety or Accuracy. ROUTES, POIS, NAVIGATION INSTRUCTIONS, AND OTHER CONTENT ON THE SERVICES ARE PROVIDED FOR INFORMATIONAL AND ENTERTAINMENT PURPOSES ONLY. CONVOYA DOES NOT WARRANT OR GUARANTEE THE ACCURACY, COMPLETENESS, RELIABILITY, OR SAFETY OF ANY ROUTE, POI, NAVIGATION INSTRUCTION, OR OTHER CONTENT. ROAD CONDITIONS, CLOSURES, HAZARDS, AND LEGAL RESTRICTIONS MAY CHANGE WITHOUT NOTICE. YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE SAFETY AND LEGALITY OF ANY ROUTE BEFORE DRIVING IT.

11.4 Safe Driving Practices. You agree to operate your motor vehicle in compliance with all applicable traffic laws and regulations at all times. You agree not to interact with the application in any manner that distracts you from safe driving. You should set up your route and navigation before you begin driving and should use any hands-free or voice-guided features available. If you need to interact with the application while driving, you agree to pull over to a safe location first.

11.5 Live Location Sharing Safety. If you use the live location sharing feature (when available), you acknowledge that sharing your real-time location carries additional safety and privacy risks. You are solely responsible for determining who may view your live location. Convoya is not responsible for any harm that may result from your use of this feature, including but not limited to stalking, harassment, theft, or other criminal activity.

12. DISCLAIMERS

THE SERVICES AND ALL CONTENT, FEATURES, AND FUNCTIONALITY THEREOF ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT ANY WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, CONVOYA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WITHOUT LIMITING THE FOREGOING, CONVOYA DOES NOT WARRANT THAT: (A) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE; (B) THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE ACCURATE OR RELIABLE; (C) THE QUALITY OF ANY ROUTES, POIS, NAVIGATION INSTRUCTIONS, OR OTHER CONTENT OBTAINED THROUGH THE SERVICES WILL MEET YOUR EXPECTATIONS; (D) ANY ERRORS IN THE SERVICES WILL BE CORRECTED; OR (E) THE SERVICES WILL BE COMPATIBLE WITH ANY PARTICULAR DEVICE, OPERATING SYSTEM, OR VEHICLE.

YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK. CONVOYA IS NOT RESPONSIBLE FOR ANY DAMAGE TO YOUR DEVICE, VEHICLE, OR OTHER PROPERTY, OR FOR ANY LOSS OF DATA, RESULTING FROM YOUR USE OF THE SERVICES.

13. LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CONVOYA, ITS OFFICERS, DIRECTORS, MEMBERS, MANAGERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE “CONVOYA PARTIES”) BE LIABLE TO YOU OR ANY THIRD PARTY FOR:

ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES;
ANY PERSONAL INJURY, DEATH, OR PROPERTY DAMAGE OF ANY NATURE WHATSOEVER RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICES;
ANY ERRORS, MISTAKES, OR INACCURACIES IN ANY CONTENT, ROUTES, POIS, OR NAVIGATION INSTRUCTIONS;
ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS OR ANY PERSONAL INFORMATION STORED THEREIN;
ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES;
ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY;
ANY CONTENT OR CONDUCT OF ANY THIRD PARTY ON OR THROUGH THE SERVICES;

REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY, OR OTHERWISE) AND EVEN IF THE CONVOYA PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE AGGREGATE LIABILITY OF THE CONVOYA PARTIES TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT PAID BY YOU TO CONVOYA IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED UNITED STATES DOLLARS ($100.00).

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN WARRANTIES OR DAMAGES. IN SUCH JURISDICTIONS, THE ABOVE EXCLUSIONS AND LIMITATIONS SHALL APPLY TO THE FULLEST EXTENT PERMITTED BY LAW.

14. INDEMNIFICATION

You agree to indemnify, defend, and hold harmless the Convoya Parties from and against any and all claims, demands, actions, liabilities, damages, losses, costs, and expenses (including reasonable attorneys’ fees and court costs) arising out of or in connection with: (a) your access to or use of the Services; (b) your User Content; (c) your violation of these Terms; (d) your violation of any applicable law, regulation, or third-party right; (e) any activity related to your account, including negligent or wrongful conduct by you or any person using your account; or (f) any personal injury, death, or property damage arising from your operation of a motor vehicle in connection with the Services.

Convoya reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of such claims. You agree not to settle any matter without the prior written consent of Convoya.

15. GOVERNING LAW AND VENUE

These Terms and any disputes arising out of or related to these Terms or the Services shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law provisions. Subject to the arbitration provisions in Section 16, any legal action or proceeding arising under these Terms shall be brought exclusively in the federal or state courts located in Salt Lake County, Utah, and you hereby irrevocably consent to the personal jurisdiction and venue of such courts.

16. BINDING ARBITRATION AND CLASS ACTION WAIVER

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.

16.1 Agreement to Arbitrate

You and Convoya mutually agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Services, or the relationship between you and Convoya (collectively, “Disputes”) shall be resolved exclusively through final and binding individual arbitration, rather than in court, except that: (a) either party may bring an individual action in small claims court if the claim qualifies; and (b) either party may seek injunctive or other equitable relief in a court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

16.2 Arbitration Procedures

Arbitration shall be administered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules then in effect, as modified by this Section 16. The AAA rules and filing forms are available at www.adr.org. The arbitration shall be conducted by a single arbitrator. The arbitration shall take place in Salt Lake County, Utah, unless you and Convoya agree otherwise or the arbitrator determines that such location imposes an unreasonable burden on you, in which case the arbitrator may select an alternative location or conduct the arbitration remotely (e.g., by videoconference or telephone).

The arbitrator shall have exclusive authority to resolve all Disputes, including whether any particular claim is arbitrable. The arbitrator’s decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction. The arbitrator may award any relief that a court of competent jurisdiction could award, including injunctive or declaratory relief, but only to the extent required to satisfy your individual claim.

16.3 Arbitration Fees

Payment of all filing, administration, and arbitrator fees will be governed by the AAA’s rules. If the arbitrator finds that the substance of your claim or the relief sought in the arbitration is frivolous or brought for an improper purpose (as measured by the standards of Federal Rule of Civil Procedure 11(b)), then payment of all fees will be governed by the AAA rules. In such case, you agree to reimburse Convoya for all amounts previously disbursed that are your obligation to pay under the AAA rules.

16.4 Class Action Waiver

YOU AND CONVOYA AGREE THAT EACH PARTY MAY BRING DISPUTES AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON’S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. IF THIS CLASS ACTION WAIVER IS FOUND TO BE UNENFORCEABLE, THEN THE ENTIRETY OF THIS ARBITRATION PROVISION SHALL BE NULL AND VOID, AND THE DISPUTE SHALL PROCEED IN COURT.

16.5 Opt-Out Right

You have the right to opt out of this arbitration and class action waiver provision by sending written notice of your decision to opt out to [email protected] within thirty (30) days of first accepting these Terms. Your notice must include your name, mailing address, email address associated with your Convoya account, and a clear statement that you wish to opt out of this arbitration agreement. If you opt out, neither you nor Convoya will be required to arbitrate Disputes, and Disputes will be resolved in accordance with Section 15 (Governing Law and Venue).

16.6 Severability

If any portion of this Section 16 is found to be unenforceable, the remaining portions shall remain in full force and effect. If the class action waiver in Section 16.4 is found to be unenforceable, then this entire Section 16 shall be null and void.

17. TERMINATION

We may suspend or terminate your access to the Services, in whole or in part, at any time and for any reason, with or without cause and with or without notice, including but not limited to your breach of these Terms. Upon termination of your account: (a) your right to access and use the Services will immediately cease; (b) we may delete or de-identify your account information and User Content, except as otherwise described in these Terms or our Privacy Policy; and (c) all provisions of these Terms that by their nature should survive termination shall survive, including Sections 5.2 (License to Convoya), 9 (Intellectual Property), 11 (Assumption of Risk), 12 (Disclaimers), 13 (Limitation of Liability), 14 (Indemnification), 15 (Governing Law), 16 (Arbitration), and this Section 17.

You may terminate your account at any time by contacting us at [email protected]. Termination of your account does not relieve you of any obligations incurred prior to termination.

18. GENERAL PROVISIONS

18.1 Entire Agreement

These Terms, together with the Privacy Policy and any additional terms or policies referenced herein, constitute the entire agreement between you and Convoya concerning the Services and supersede all prior agreements, understandings, negotiations, and discussions, whether oral or written.

18.2 Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, shall be severed from these Terms, and the remaining provisions shall continue in full force and effect.

18.3 Waiver

The failure of Convoya to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. Any waiver of any provision of these Terms will be effective only if in writing and signed by Convoya.

18.4 Assignment

You may not assign or transfer these Terms, by operation of law or otherwise, without Convoya’s prior written consent. Any attempt by you to assign or transfer these Terms without such consent will be null and void. Convoya may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors, and permitted assigns.

18.5 Notices

Notices to you may be made via email to the address associated with your account or by posting to the Services. Notices to Convoya must be sent by email to [email protected] or by mail to: Convoya LLC, 770 S Green St., Unit 7, Salt Lake City, UT 84102.

18.6 Force Majeure

Convoya shall not be liable for any failure or delay in performing its obligations under these Terms due to causes beyond its reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, epidemics, pandemics, strikes, power outages, or failures of telecommunications or internet infrastructure.

18.7 No Third-Party Beneficiaries

These Terms do not confer any third-party beneficiary rights. Nothing in these Terms creates any relationship of agency, partnership, joint venture, or employment between you and Convoya.

18.8 Headings

The section headings in these Terms are for convenience only and have no legal or contractual effect.

18.9 Survival

All provisions of these Terms that by their nature should survive termination shall survive termination, including but not limited to ownership provisions, warranty disclaimers, indemnification obligations, limitations of liability, and the arbitration and class action waiver provisions.

19. CONTACT INFORMATION

If you have any questions about these Terms of Service, please contact us at:

Convoya LLC

770 S Green St., Unit 7

Salt Lake City, UT 84102

Email: [email protected]

Website: https://convoya.app